The BBK Story

Built for the Towing Industry, Backed by Experience

BBK Billing Services was founded in 2014 by Bob and Kay Eckenrode with one goal: to help towing companies and motor clubs overcome the constant challenges of billing. With Bob’s background in dispatch software and Kay’s expertise in accounting and financial management, they saw how much time and money companies were losing to inefficient processes. By combining industry knowledge with reliable back-office support, BBK quickly became a trusted partner for towing professionals nationwide.

Bob Eckenrode – Electrical Engineer & Accounting Professional

Bob Eckenrode founded BBK Billing Services in 2014, bringing extensive experience from his 11 years at Beacon Software. There, he worked in sales, support, training, and technical support for Dispatch Anywhere and TowMagic, gaining deep insight into the challenges companies face with motor club and shop account billing.

Bob’s deep industry knowledge and problem-solving skills laid the foundation for BBK’s expansion into dispatching services in 2020, continuing his commitment to making operations easier and more efficient for clients nationwide.

Our Mission

To simplify billing and dispatch for towing companies, motor clubs, and law enforcement agencies — giving them the tools, support, and expertise to run smarter and more efficiently.

Our Expertise

  • Automated Billing Processes: Cut invoice submission time by 95% and improved payment turnaround.
  • Discrepancy Reporting: Helped companies recover unpaid bills faster and more efficiently.
  • Technical Training & Support: Guided clients in resolving issues, streamlining operations, and maximizing their software tools.
  • Industry Insight: Advised companies on billing challenges, uncovered motor club process issues, and recommended proven solutions.
  • Relationship Building: Becoming a trusted resource for improving efficiency and dependability.
  • Stayed engaged with the industry Attended trade shows, stayed connected with partners, and kept ahead of emerging industry challenges.

Why Companies Choose BBK

  • Trusted partner since 2014
  • Deep knowledge of towing software and billing processes
  • Proven track record of improving efficiency and dependability
  • Flexible services that grow with your company
  • A team dedicated to solving problems, not just answering phones

Our Story

1

2014

BBK Billing Services launches with a focus on simplifying billing for towing companies and motor clubs.
2

2014–2019

Bob’s 11 years at Beacon Software (sales, support, training, and technical support for Dispatch Anywhere and TowMagic) bring deep insight into motor club and shop account billing challenges.
3

2020

As client needs grew, BBK expanded into dispatching services, applying the same dependable, detail-focused approach that defined its billing solutions.
4

TODAY

BBK continues to help towing companies, motor clubs, and law enforcement agencies nationwide streamline their operations with smarter billing and dispatch solutions.

READY TO STREAMLINE

Join Us and Simplify Your Business

Contact Us:
440-503-7256

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